Double charged for State e-file

7 replies
101 views

I purchased TurboTax Deluxe + State 2018 Tax Software [PC/Mac Disc] from Amazon. When I try to file state taxes (NC), it's trying to charge me another $24.99. I already paid for this!

TurboTax Deluxe Windows

VolvoGirl

Level 15

Nope you didn't.

There is a lot of confusion about this. For the Desktop version it's a free download of one state PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns. Some people need to file in more than one state so they have to buy another state program. You can print and mail the state for free or each state (including the first one) is 19.99 to efile (goes up to 24.99 in March).

Maliksam

Level 2

I got double charged for Deluxe even their receipt showed $94.20 and then I got wacked for $134.20 What is going on just a rip off? Doubt I will be using them next year if this is how they operate. Not very honest, this used to be a good program.

TY2021 TurboTax Online Deluxe DIY	$59.00 $44.25
TY2021 TurboTax Online Deluxe DIY State	$49.00
TY2021 TurboTax Online DIY Deluxe Premium with RT	$44.00

VolvoGirl

Level 15

Those fees look right. You must be in California. I assume the first line is 59 but was on sale for 44.25? Plus there might be sales tax on something. The last line is the Extra $40 Refund Processing Service charge (45 in California) to have the fees deducted from your refund.

Or did you buy the Desktop CD/Download program?

DoninGA

Level 15

When you purchased the TurboTax Deluxe desktop edition it includes one free state program download in the purchase price. There is an e-file fee for a state tax return when using the TurboTax desktop editions which is currently $24.99. Your purchase of the Deluxe desktop edition does not include this e-file fee.

You can avoid the state e-file fee by printing and mailing the state tax return.

Go to the TurboTax website for the desktop editions and click on the link 1 state download to see the cost of a state program and e-file fee for a state tax return (E-file additional* and * Additional fees apply for e-filing state returns ($24.99 ). E-file fees do not apply to New York state returns. All prices are subject to change without notice.) - https://turbotax.intuit.com/personal-taxes/cd-download/