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Level 2
September 8, 2020
Solved

DC tax

  • September 8, 2020
  • 8 replies
  • 11 views

DC sent me a smaller refund than Turbo tax computed.

Turbo tax owes me the money 

Best answer by Katie L

No back taxes or anything!!

DC said the rent credit program stopped in 2017.

TT computed my return using the credit.

TT also stated MAXIMUM REFUND GUARANTEED....

show me the money!!

8 replies

Level 15
September 8, 2020

No TurboTax does not owe you money when the state changes your refund.  DC will send you a letter explaining the change.

 

MY STATE REFUND WAS LESS THAN I EXPECTED

The state will send you a letter explaining the change.  TurboTax does not get any feedback from your state after your return is accepted, so no one at TT knows why your state refund was less.   Did you owe back taxes, child support, or student loans?  Traffic fines, etc.?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Katie LAuthorAnswer
Level 2
September 8, 2020

No back taxes or anything!!

DC said the rent credit program stopped in 2017.

TT computed my return using the credit.

TT also stated MAXIMUM REFUND GUARANTEED....

show me the money!!

Katie LAuthor
Level 2
September 8, 2020

Hey Chump ....oh Champ

this is no solution...

I paid for Turbo expert advice, not some guessing on existing tax programs.

remember the GUARANTEE 

VolvoGirl
Level 15
September 8, 2020

Turbo Tax is a self prepared return.  It has no way of knowing or checking that you entered something wrong or in the wrong place or entered something twice  Or left something out.  It doesn't check against any outside sources.  The IRS has copies of all the W2s and 1099s your employer and banks/brokers, etc. sent in to match against.  Turbo Tax only checks the calculations of what you entered.   It is your responsibility to check it over before you file.  They only Guarantee that the calculations are right based on the entries you made.

https://ttlc.intuit.com/community/charges-and-fees/help/what-is-the-turbotax-100-accurate-calculation-guarantee/00/26355

Katie LAuthor
Level 2
September 8, 2020

Whoa VW GIRL

I told TT what my rent was and they said great you qualify for a CREDIT!!

DC said that program stopped in 2017.

So TT has no idea !!

what up That!!