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danthome1
Level 1

Credit Card

It accepts the card but will not allow me to continue to file. 

2 Replies
GiseleD
Expert Alumni

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We cannot see your return or account here, as this is a public forum. What error message are you receiving? Please copy and paste it in here so that we may better assist. 

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danthome1
Level 1

Credit Card

The system will not accept any of my credit cards for my WI state e-file fee. It would seem that collecting my money for yourselves would be a high priority. I need to call your service number for each filing for my direct family members to obtain a State eFile Confirmation Number. When received after a generally 20-30 minute wait, the return can be submitted.  

 

No explanation of why this happens and it is very disappointing. I can’t believe I have to pay for this malarkey. 

 

 

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