Credit Card

Forum|Forum|6 years ago
July 6, 2020
2 replies
22 views

It accepts the card but will not allow me to continue to file.

eFile

GiseleD

Level 14

We cannot see your return or account here, as this is a public forum. What error message are you receiving? Please copy and paste it in here so that we may better assist.

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danthome1Author

Level 2

The system will not accept any of my credit cards for my WI state e-file fee. It would seem that collecting my money for yourselves would be a high priority. I need to call your service number for each filing for my direct family members to obtain a State eFile Confirmation Number. When received after a generally 20-30 minute wait, the return can be submitted.

No explanation of why this happens and it is very disappointing. I can’t believe I have to pay for this malarkey.