Hi, I am using Turbotax Premier CD and I can not start the Colorado State tax return. When I pres the "Start" button, the program seems to download CO state updates, confirms my software is up to date but stays at the same screen and fails to continue with the CO state return. I've pressed the "start" button multiple times with the same result. Can you please help me with a fix.
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Please see this Turbo Tax help article for more information.
State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file.
Please see this Turbo Tax help article for more information.
State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file.
Reinstalling Turbotax fixed the issue. Thank you!
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