charging for state e-file

[raxmond]

I bought the deluxe which comes with one free state e-file but it is saying i owe 19.99

[Texas Roger]

The CD download product includes the preparation of one state tax return but efiling of the state return is additional. You can print and mail the state return to avoid the additional efiling fee. 

[raxmond]

thanks 

[bratsngyros]

Turbotax is listed as a source for free state return e-filing if your income is below a certain threshold. I am way below the threshold for 2019. Why doesn't this benefit apply to the software?

[DoninGA]

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@bratsngyros wrote:

Turbotax is listed as a source for free state return e-filing if your income is below a certain threshold. I am way below the threshold for 2019. Why doesn't this benefit apply to the software?

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Use the TurboTax Free File program if you are eligible - https://freefile.intuit.com/
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

• A maximum 2019 adjusted gross income (AGI) of $36,000; or
• You qualify for the Earned Income Tax Credit (EITC); or
• You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).