turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

polomom
New Member

Cant e-file my California Return states problem with information sheet.

I am trying to file my California State return and it tells me I need to update the information sheet. Everything is correct. I have looked at all solutions listed and nothing works. I could just print and mail it but I already paid for e-file.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CesarJ
Expert Alumni

Cant e-file my California Return states problem with information sheet.

If TurboTax says you need to update the information sheet to e-file your California state return, it usually means the program wants you to review and verify certain details. Even if your data looks correct, TurboTax may require a step to confirm or refresh some information.

Try these steps:
1. Go to the California state return section in TurboTax.
2. Look for an "Information Sheet" or "State Information" section and open it.
3. Review all your entries carefully and make sure nothing is missing or out of sync.
4. Save or confirm the information sheet again to trigger the update.
5. After that, try to e-file the California return again.

If this doesn't work, sometimes signing out and back into TurboTax or clearing your browser cache can help refresh the program's state.

Since you paid for e-file, printing and mailing is an option, but trying these steps may resolve your e-file issue.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question