Skip to main content
Level 2
April 30, 2021
Question

Cannot efile NY state tax

  • April 30, 2021
  • 2 replies
  • 15 views

Turbo Tax won't allow me to E-file NY State forms and stating that I am ineligible. The reason is: " Public employee retirement contributions must be categorized as either subject to tax or tax exempt for 414 (h)…. The box "subject to tax" on my W-2 is checked but the ineligible message persists, and it will still not allow me to e-file. Is there a bug in the program? 

    2 replies

    DMarkM1
    Level 15
    May 6, 2021

    Go back to the Job W2 topic (in step by step for desktop).  Delete the W2 and re-enter the information manually (step by step view for desktop). 

     

    Be sure in Box 14 of your entries you enter the NY PERS amount and select the NY 414 subject to tax category in the dropdown category menu.  

     

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    jk412Author
    Level 2
    May 7, 2021

    Thanks for the help DMarkM1, but it was getting too close to tax day and I have already mailed the return. Hopefully next year it will be easier.