Cannot Download "State" (CA) for old 2019 Version; Software Purchased From Amazon

[Thomasmluhm]

Hello,

Last year, I purchased the TurboTax "Deluxe + State - 2019" software from Amazon for Mac.

I'm just getting around to processing due to some missing supporting forms which I have finally acquired.

I have already, just, finished entering all my information into the "Federal" portion of the program.

When I attempt to proceed with "Downloading State" portion, I am prompted with an error message which reads, " It seems we have hit a snag."

No matter what I've attempted, I cannot proceed beyond the "snag."

I have:

-Updated to Latest Computer Driver Version

-Updated TurboTax software.

-Restarted Computer.

-Shutdown and restarted computer.

-Uninstalled and reinstalled program.

...no progress beyond the "snag." 

[CatinaT1]

TurboTax no longer supports 2019.