You'll need to sign in or create an account to connect with an expert.
Fixed in comments.
Fixed in comments.
Regarding Tax Year 2020 return....I file MFS in a community property state (CA). We do not file any other returns besides what's listed in the error so I was stumped. On my return, I had a negative adjustment for CA state tax withholdings. On my spouse's return, I had a positive adjustment. TurboTax only spits this error on my spouse's return. You can find this entry on the CA Tax Payments Worksheet Line 13 (Other state tax withholding).
Talked to a TurboTax rep today and he claimed it was because my spouse had a positive adjustment for CA withholdings. Stated CA probably wants to account for the additional tax added to my spouse's return. I'm still not convinced that's the reason as I'm not filing any other forms besides what's listed in the error. It seems like a software bug to me.
I'm in the exact same situation. Did you find any resolution? (or did you just have to mail it in?)
That message means that you have income from a source that makes the return not able to be e-filed by TurboTax.
When you print your return to mail it, the first page will have a list of everything to include with the return and the address to mail it to. It is very important to sign the printed return. It can be retruned for signature if you forget to sign it.
@CAtaxMFS
@CAtaxMFS . I never resolved my problem. I had to mail it in.
@MaryM428, what @CAtaxMFS and I are trying to tell you is that we DO NOT have an income source that makes the return ineligible for e-file. As I mentioned, the error lists the returns that are eligible for e-file. We do not file any other returns besides what's listed in the error. This is a bug in TurboTax.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
charlie-flannery
New Member
hollykoontz
New Member
jey9014
New Member
manbeing
Level 6
manbeing
Level 6
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.