Did you pay it with the extension? Did you enter it?
To enter the amount you paid with an extension (including state extension) go to
Federal Taxes (or Personal for desktop H&B version)
Deductions and Credits
Then scroll way down to Estimates and Other Taxes Paid
Other Income Taxes - Click the Start or Update button
Next page second section Payments with Extension
Either Visit All or Click Start or Update by the extension you paid
Pay attention to which year you are entering for a State Extension payment. A prior year state extension payment is also deductible on the federal return so be sure to enter it here.
To get the amount paid on a state extension to show up on the state return……
When you are done updating your federal return, you need to transfer the new federal information by going back through the state tab and the state return. Nothing will change until you transfer the fed info to the state again.
If you have a tax due say you will mail a check. Then they should match up your return with the payment.
Why can’t you efile? California Where to Mail
https://www.ftb.ca.gov/aboutFTB/add.shtml#PITreturns
