Arizona Return Rejected

Forum|Forum|4 months ago
March 31, 2026
11 replies
103 views

My AZ return has now been rejected twice. The first time it said a product update was required. The second time it says Schedule A math ain't mathin': "line 3A does not equal line 2A subtracted from line 1A). Well, the math doesn't need to math. The numbers are correct and should not be equal. I spent 30 minutes on the phone with TT and they told me I need to mail my return. That is not an acceptable solution. Has anyone successfully (submitted AND accepted) submitted your AZ taxes with TT? I've put in a request to speak to a TT Expert, but the last expert I spoke with was anything but, so I'm not optimistic.

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BillM223

Level 15

First, what is the exact reject code from Arizona?

Second, are you saying that on AZ Schedule A, line 1 is greater than or equal to line 2, so there is an entry on line 3? But that line 3 is not equal to line 1 minus line 2?

Where in the AZ Schedule A Instructions do you see that line 3 does not have to equal line 1 minus line 3?

P.S. It does happen that the software provided by the state to accept an e-file has stricter tests than the actual tax return, thus a legal return might be rejected through no fault of TurboTax.

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jpurdonAuthor

Level 3

The Reject Code is 639. The verbiage of the email I received from TT is where I got the stuff about 3A... It's in the Medical deduction portion of Sched A and it just doesn't make sense that they would be equal numbers. I'm afraid your PS statement is accurate!