Unable to paper file my state return

Forum|Forum|6 years ago
October 14, 2019
6 replies
64 views

I'm using TT Deluxe 2018 on my Mac, and mistakenly selected efile state before I discovered Intuit's $25 extortion fee.

I tried to print the return, and TT is now printing an efile version which can't be sent to Virginia Tax Dept. It is also dropping my Direct Deposit Account Information.

How do I switch back to mail file and fix the Direct Deposit info I already had there?

TurboTax Deluxe Mac

Kat11_2

Alumni - Champ

I don't use a Mac, but in the Windows program, you can simply return to the FILE section of the program and go through that portion of the interview again. You should be able to change to File By Mail there. Additionally, when revisiting that section step-by-step, you should be able to edit/update your direct deposit information.

I hate the "extortion" fee, as well, but I usually do it since it's just simpler.

I'll tag one of our resident SuperUsers who is a Mac user so he can offer additional info if he's in the forum now.

@macuser_22

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

macuser_22

Alumni - Champ

Mac is the same. Return to the file tab.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

macuser_22

Alumni - Champ

In addition, in the forms mode you can go to the state forms -> Info Worksheet part VII (for most states) for Direct Deposit Information.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

miles3wAuthor

Level 2

Thanks everyone.

I think I was unable to switch away from eFile VA, due to Fed eFile not being accepted. I did go in and add the Bank / Routing info to the form, which fixed direct deposit.

I understand the Fed / State requirement not to process State before Fed eFile is accepted. What I don't understand is WHY Intuit, doesn't tell you you can't change anything before Fed acceptance?!?!

I also what to call out Intuit for punishing users who refuse to pay the State eFile 'tax', by quietly removing direct deposit from the state mail-in return.

Thanks again all for your quick responses!

Critter

Level 15

Ok... The program is not trying to be vindictive so don't feel put upon.

Being unable to change anything while the federal is still pending is standard operating procedure for all DIY programs. And if you e-filed the state and federal at the same time and the FEDS gets accepted the state is automatically e-filed and this cannot be changed. Hopefully you did not e file both at the same time so once the Federal has been accepted you can change the state to a mailed in return. Unfortunately when you went from e-file to mailed in return the direct deposit information was required to be entered again. This is simply a security measure it is not meant to be punitive.