unable to delete wrong state

1 reply
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hi there!

Despite various attempts I'm unable to delete the wrong state (Illinois) from the 2025 desktop premier version. Because of this TurboTax wants to charge me $40 dollars to file and finish the correct state (California) when the software came with one free state return. I might have registered the wrong state while exploring whether or not to file a tax return for a family member who lives in Illinois and this, inadvertently might have registered the wrong state for which a tex return will not be filed in 2025.

Than you!

xmasbaby0

Level 15

You will need help from customer support for this issue.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**