Stuck in a Loop on Reviewing State's Past Year Return Input

Forum|Forum|2 months ago
March 15, 2026
2 replies
1 view

After selecting e-file of Federal and State Returns, the program asked about "...need a little information that we didn't need earlier." The info was in regard to last year's tax return.

I inputted the info it asked for but after selecting Continue, ''...taxable portion on income is calculated using the worksheet below. Clear this value" Deleted info , Continue button, goes back into review and "...need a little more info..."

Last year my State Tax bombed because something got screwed up, I submitted a "hard copy" and mailed it to State.

So no matter what I input to last year's entry, the Turbo Tax program doesn't like the answer and goes back and asks for the information again and no matter how I try to manipulate the input, it's not acceptable.

HOW DO I BREAK THIS LOOP?

LaShaunA3

Level 6

Try clearing your cache and deleting your cookies. This usually resolves looping errors.

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user17736033973Author

Level 2

You asked if I got answer to “stuck in a loop,” and I was advised to clear my cache, it initially did not work but when came back next morning it worked so I was able to submit my tax forms.