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Brianb1
Level 1
June 4, 2020
Question

State Form

  • June 4, 2020
  • 1 reply
  • 0 views

My state shows up but when i click on start it does not do anything except telling me everything is up to date. It wont let me do my state taxes 

      1 reply

      F
      Forester
      Level 2
      June 4, 2020

      I have the same problem. Seems to show state download as being there, but no form, data, or processing of state information. When attempting to remove state download, it does not show as even being present. Need help to complete state form.

      L
      linus1
      Level 2
      June 5, 2020

      I am in the same boat. June 5th. Turbotax please help fix this issues. - Linus

      M
      mesquitebean
      Level 15
      June 5, 2020

      I'll assume you are all using the desktop software (CD/download).

       

      Is this the issue:   Is it a state download update loop?  If so, the FAQ below has a possible solution:

       

      FAQ:  State download update loop

      https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/00/1127787

       

      If you otherwise need to talk to TurboTax Support, here's how to reach them:

      Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

       

      You can use this contact form to get a phone number:
      https://support.turbotax.intuit.com/contact

       

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