Paying Ohio state tax

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I submitted my Ohio state tax after the calculations were checked by TurboTax. The Ohio Department of Taxation has written back that I am not entitled to the Joint Filing Credit, which is $330 on my return. They have provided no explanation, but want the money back, plus interest. I request that you check my return, and determine why I am not entitled to this credit. Thank you.

John W. Street

TurboTax Premier Windows

Critter

Level 15

Sorry, but only you have access to your return ....

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten: https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp

If you did not purchase Audit Defense:

TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support. At the page below, click on the blue button that says "Get Help from TurboTax Support". Then it will ask you what tax year is your letter. Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/