paying for efiling state return

11 replies
93 views

WILL NOT ALLOW ME TO USE MY CREDIT CARD TO PAY FOR EFILING MY STATE RETURN. THERE IS NOTHING ELSE TO EDIT AND IVE TRIED TWO OF MY CARDS THAT ARE BOTH GOOD CARDS.

TerukoL

Level 13

Is your credit card being declined or are you receiving an error message? Have you already paid to file your federal return? We accept credit, debit, and pre-paid cards with a Visa, MasterCard, American Express, or Discover logo. Like many other U.S. online merchants, we can only process cards with a U.S. billing address.

Please click What forms of payment does TurboTax Online accept? to learn more.

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Paula757Author

Level 2

Thanks for your reply Expert Terukol! My credit cards are NOT declined. When I enter the payment info I receive a message to edit either my address or credit card info which I have several times but cannot get it to go through. My federal efile was included free when I purchased Turbotax from Sams Club. I entered that I wanted to EFile both federal and state but I don't think it goes through until the $24.99 for state efile charges are accepted. Any help will be greatly appreciated.

DoninGA

Level 15

@Paula757 wrote:

Thanks for your reply Expert Terukol! My credit cards are NOT declined. When I enter the payment info I receive a message to edit either my address or credit card info which I have several times but cannot get it to go through. My federal efile was included free when I purchased Turbotax from Sams Club. I entered that I wanted to EFile both federal and state but I don't think it goes through until the $24.99 for state efile charges are accepted. Any help will be greatly appreciated.

Since the program is requesting an address correction - Is the Billing Address on the card you are using the same as the Mailing Address on the tax return? This will cause a conflict if they are different addresses.