Indiana state return won't transmit

Forum|Forum|4 years ago
March 16, 2022
114 replies
328 views

Federal return was able to transmit but not my Indiana state return. After paying the $25 fee via credit card, I hit the transmit buttom, clocks for two seconds and nothing. No error message, nothing.

Any idea how to fox this?

Show previous replies

msmurphy53

Level 2

So I am having a similar problem with my Georgia state returns. I live in Georgia but work for a company domiciled in South Carolina. I have to file state tax returns for both states. I have never had a problem previously but this year my Federal & South Carolina returns were filed yesterday & accepted today, Monday 4/11/22. My Georgia return which I already paid for efile would not file due to what I guess you are calling a "circular error". It is a vicious circle. When attempting to file I get a message that states there is one last thing to check. Seems I cannot type my first name on the Georgia Personal Information Sheet. OK that seems odd , but I delete it. Try to file again. Oops, you must have you first name on the Georgia Personal Information sheet. OK, let's type our first name in again....You guessed it, the vicious circle is completed and goes round and round. There are no other updates available to fix this. I am at a loss on how to proceed.

colleenlobrien

Level 4

Support will put you in an infinite loop as well. I recommend printing your Georgia return and mailing it. I am caving today as well and will put my Indiana return on the mail today. Really irritating as now I question the accuracy of my return.

msmurphy53

Level 2

Hello all interested parties. I found a fix that worked for me. My issue as you may remember was my Georgia return was asking me to delete my first name from my personal information worksheet. When I went to efile it required me to have my first name on the personal information worksheet. I contacted TT tech support who was of little help. She was having a hard time even logging on to view my desktop & was asking me to tell her what I was seeing on my TT screen. And when I didn't see what she was looking for she wanted to know where I was in the TT system. Felt she was lost. She finally got logged on & saw my problem but could do nothing to fix it. I finally tried copying & pasting my 1st mane from my Federal Return & it worked. Off it went to the Georgia Department of Revenue. For whatever reason the Personal Information worksheet populates from the Federal worksheet & the link is broken for the Taxpayer's First Name only.

GrandPapaDau

Level 2

I have the same problem. My federal return will transmit by itself, but the Indiana form will not transmit.

CarissaM

Level 15

Has your federal return been processed yet? @GrandPapaDau

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Name135

Level 2

Yea, the federal did transmit and the refund processed quickly. The state was mail and so far nothing.

Scott123456

Level 2

I have the same problem. Cannot transmit state return. Tech support acted like I was the only one that was having this issue. To be fair, I was trying to transmit both fed and state at the same time when i contacted tech support. Trying to file them separately was never a suggestion from tech support. Only the cache and cookie clearing and multiple reinstall attempts. I tried filing separately as a hail mary and to my supprise, the federal worked. You would think that TT would be smart enough to compartmentalize the transmissions and complete any that they can and not just abort the entire federal process because of a state form issue.

findingzzero

Level 2

I had the same issue with the IN state return. No error message, but submitting the Fed form alone worked. I was on the phone with a 'supervisor' who tried all the remedies mentioned above and nada. She also never mentioned trying the fed alone. I discovered that on my own. I've had no problem until the 2021 form. She offered to refund my $25.

andbarbieri

Level 2

Having same issue. Federal return transmitted. What's the fix?