Free State Filing

8 replies
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I filed my state tax and was asked to pay for the filing. This is my first time using the tax program. Apparently, there is a bug in the system. What are the steps to receiving my refund? I had the exact same issue last year.

xmasbaby0

Level 15

Did you use the CD/download?

When you use desktop software, there is an additional fee to e-file a state return. You can avoid that fee if you print, sign and mail the state return. The state e-file fee is $19.99 and increases in March.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

CHICO2020Author

Level 2

Every year I receive the Deluxe W/Fed EFile and Free State Download Win CD-ROM by mail. I have been receiving Turbotax for over twenty years by mail. I had this issue last year when I had to contact TurboTax to receive my refund for the State Tax efiling. I don't know if there is an issue with the software but for the amount of money that I pay for this software I shouldn't continue to have this issue. Has anyone else file their taxes and had to pay for the state tax efile?

xmasbaby0

Level 15

There has always been a fee to e-file the state return when you use the CD/download. You get the software to prepare the state return, but pay to e-file it. You can avoid that fee by printing, signing and mailing the state return.