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Level 1
March 15, 2020
Question

eflie fee return?

  • March 15, 2020
  • 2 replies
  • 4 views

How do I get e-file fee of @$29.99 back if I was unable to e-file my State taxes ???  This a crummy system btw!!!

2 replies

EbonyL122824
Level 9
March 15, 2020

TurboTax does not charge an e-filing fee. When you pay for TurboTax Online, you're charged a tax preparation service fee. TurboTax does not provide a refund for a tax preparation service fee. 

https://ttlc.intuit.com/community/charges-and-fees/help/can-i-get-a-refund-of-the-e-filing-fee-if-my-turbotax-online-return-is-rejected/00/26035

 

Please use the following link to contact Customer Support if you need further assistance as we are not able to assist with billing issues here in the community.

https://support.turbotax.intuit.com/contact/

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Level 2
May 31, 2020

i just want eflie

Level 2
May 31, 2020

haol  i just want efile

VolvoGirl
Level 15
May 31, 2020

Where are you stuck?  Does it think you want to mail it?

 

How to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-e-file-my-personal-individual-tax-return/00/25891

 

After you enter all your income and info, you go through the Review tab.  Then you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button.

 

You will need to enter your 2018 AGI to efile 2019.  If you didn't file a 2018 return or filed late in the year you enter 0 for the AGI.  If you are married and filed Joint last year you enter the same AGI for each of you.

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.