eflie fee return?

4 replies
38 views

How do I get e-file fee of @$29.99 back if I was unable to e-file my State taxes ??? This a crummy system btw!!!

TurboTax Free Edition Online

EbonyL122824

Level 9

TurboTax does not charge an e-filing fee. When you pay for TurboTax Online, you're charged a tax preparation service fee. TurboTax does not provide a refund for a tax preparation service fee.

https://ttlc.intuit.com/community/charges-and-fees/help/can-i-get-a-refund-of-the-e-filing-fee-if-my-turbotax-online-return-is-rejected/00/26035

Please use the following link to contact Customer Support if you need further assistance as we are not able to assist with billing issues here in the community.

https://support.turbotax.intuit.com/contact/

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joebaby052

Level 2

i just want eflie

joebaby052

Level 2

haol i just want efile

VolvoGirl

Level 15

Where are you stuck? Does it think you want to mail it?

How to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-e-file-my-personal-individual-tax-return/00/25891

After you enter all your income and info, you go through the Review tab. Then you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button.

You will need to enter your 2018 AGI to efile 2019. If you didn't file a 2018 return or filed late in the year you enter 0 for the AGI. If you are married and filed Joint last year you enter the same AGI for each of you.

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.