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Level 1
Apr 21, 2023 12:38 PM UTC
Solved

E-File refund

How do i receive the $25.00 refund from my state (IN) on the efile that did not happen

for my 2022 Indiana taxes. Was charged the $25.00 for state efile but the efile would

not work for my state taxes.

DoninGA
DoninGAAnswer
Level 15
Apr 21, 2023 12:41 PM UTC

Expert Reviewed

You will have to contact TurboTax support to get the state e-file charge cancelled or refunded.  Use the key words Billing Issue when contacting support.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
Apr 21, 2023 12:41 PM UTC

Expert Reviewed

You will have to contact TurboTax support to get the state e-file charge cancelled or refunded.  Use the key words Billing Issue when contacting support.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax