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Level 2
April 3, 2026
Question

Cannot start the AZ return after completing the fed return

  • April 3, 2026
  • 1 reply
  • 52 views

Unable to start the Arizona return after completing the fed. The "Start" button doesn't allow you to continue.

    1 reply

    Level 12
    April 6, 2026

    If TurboTax is not letting you continue, you can try the following:

    Go out of your program and go back in.
    Clear your cache and cookies.
    Try a different Web Browser.

    If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates".

    If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.