Where to enter Last Year's AGI on Turbo Tax rejected amended return?

[Cambridge50]

Hi -

Related to PIN number issues, I have had my amended return rejected. I corrected those, but it was rejected again, because the "last year's AGI" number somehow went from the correct amount to zero. I would like to try again. But when I go through the file windows, , there is no longer an option to change the last year's AGI number... it simply appears as zero with no option to change.

How can I amend the last year's AGI in Turbo Tax. Again, I know what the number is, I just can't find a place to put it.

[bluedeb]

You don't use the AGI from your 2020 amended return, you need the AGI from your original 2020 return.

To revisit the 2020 AGI section in TurboTax Online:

1. Sign in and open your return, if you haven't already done so.
2. From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
3. Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
4. Select I want to e-file.
5. Continue until you see the place to enter your 2020 AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

How do I correct my 2020 AGI in the TurboTax CD/Download software?

To correct your 2020 AGI in TurboTax, open your return and then:

1. Select the File tab and continue until you reach the screen that says To continue, select options below
2. Enter your corrected AGI in Enter last year's AGI here.
3. Select Continue and follow the screens until you've re-transmitted your return.

[Cambridge50]

Hi -

Thanks. Following those instructions (desktop) simply does not result in the option to change last year's AGI.

[bluedeb]

Maybe the following will help:

1. Sign into your TurboTax account and select Fix my return.
2. On the screen, Let's fix your returns and then refile screen, select Fix it now or Revisit
3. On the following screen, enter your 2020 AGI from your Form 1040, line 11. Be sure to enter the number exactly how it appears. Then select Continue e-filing.
   • If you're fixing IND-032-04 for your spouse, be sure to use their Form 1040 and enter the exact number from line 11. Don't split, round, or try to calculate anything.
4. On the next screen, confirm that the number is correct and select This is my 2020 AGI.
5. Follow the instructions to finish and refile your return.

If you don't have your 2020 AGI, you can select File by mail instead, to print your return as-is and mail it to the IRS.

Also, see if you can change it in forms mode:

How do I switch to Forms Mode in the TurboTax for Windows software?

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-switch-to-forms-mode-in-the-turbotax-...

[Cambridge50]

 to be more clear, to correct the value entered. the value entered appears as zero, but not in a changeable box. I need to enter the correct amount... there seems no way to do this, even when I start a new amended return, because the old amended return automatically populates. Even if I start a new return and say, "enter new information," I do not ultimately get the box for entering the last year's agi.

[DoninGA]

---

@Cambridge50 wrote:

Hi -

Thanks. Following those instructions (desktop) simply does not result in the option to change last year's AGI.

---

In the File section of the program on the screen labeled Review your Federal filing choices on You have provided your identifying information (AGI) for e-filing click on Edit

[bluedeb]

Have you tried e-filing your amended return with the zero?

[Cambridge50]

I am not entirely sure. When the AGI from last year does show up  (which is about 1/3 of the time I go through the file continue tree... it shows up as zero. But I have no idea if that was the value entered on the previous attempt to file.  In addition, my turbo tax does open with the option to 'fix taxes.' I guess the usual home page with the 'let's amend' option, and when I click that I'm simply back in the amended return.

[bluedeb]

I am sorry you are having this trouble, I am not sure why you cannot correct the AGI.  I don't work for TurboTax but if you cannot get your return e-filed you might want to contact TurboTax support for help.

Get expert assistance by calling us at 1-800-4-INTUIT (1-800-446-8848). In addition, the TurboTax support page provides other resource links and help tools.

https://support.turbotax.intuit.com/contact/

[Cambridge50]

Thanks. I'm actually on hold with them right now, my fourth attempt to get this resolved. I find this forum is actually faster and more knowledgeable... so thanks for being there anyway... We'll get it fixed.