TurboTax 2024 will not launch

[elarraza1]

The odd thing is that the 2024 software was properly working on my laptop at some point. Something has gone wrong. When I now try to launch the software an error message (no code #) pops up and it gives me the option to send feedback to Intuit, which I have, or to cancel and continue. Once I hit cancel, the software just terminates.  I have uninstalled and reinstalled (3 times now) TurboTax 2024 directly from my Intuit account. Yet, this does not solve the problem. My laptop which is running Windows 11 (always up to date with software, etc.). I have tried to "run as administrator" which does not solve the problem.

I called Intuit and they were not helpful at all. Please help.

PS - Other versions (2022 and 2023) of TurboTax launch properly on my laptop.

[Bsch4477]

This worked for other users:

I closed it and just started safe mode with networking and launched TT.  It started up and activated.  I then restarted my computer and it started right up.

[elarraza1]

Thanks for your help. I tried this and unfortunately the problem continues. 

[Bsch4477]

Advice from another user:

RIGHT click on the TT download and then LEFT click on PROPERTIES.

Step 8 - On the GENERAL tab look at the bottom and you may see...............................

Step 9 - Security: 

This FILE CAME FROM ANOTHER COMPUTER and MIGHT be BLOCKED to HELP PROTECT This COMPUTER. 

Step 10 - RIGHT click the BOX next to Unblock text and watch it disappear.

Step 11 - Click the Close (X) in the upper right-hand corner.

Step 12 - DOUBLE RIGHT click the TT download exe and watch it work.

Step 13 - Click YES to Allow program to make changes.

Step 14 - If the TT install shield says MS visual C++ is needed the Click INSTALL button 

Step 15 - Watch as program is installed.

Step 16 - Get the Intuit TT License agreement Window and click to accept. Press Next. 

Step 17 - You got it from here. Install as you see fit.

[elarraza1]

Thanks for your continued help. Problem still persists. In my case, I don't see what you describe in Steps 8 and 9.

[elarraza1]

I had trouble launching TT 2024 after installing. Solution:

1) Go to Control Panel

2) Go to Programs

3) Go to Programs and Features

4) Click on Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34433

5) Click on "Change" just above

6) Click on "repair"

7) Restart PC

😎 Launch TT 2024

Hope this helps others