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Scooter72
New Member

TurboTax 2024 will not launch.

Have downloaded (& uninstalled) software for Windows several times. The icon appears on the desktop but program will not launch. I ran computer diagnostics and the just-downloaded file appears to be an old (Windows 8 or older). 

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4 Replies

TurboTax 2024 will not launch.

Does your computer meet the system requirements?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-syst...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Scooter72
New Member

TurboTax 2024 will not launch.

Yes. Windows 11. >6GB hard drive available; >7GB virtual available; monitors exceed minimuns

TurboTax 2024 will not launch.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Scooter72
New Member

TurboTax 2024 will not launch.

Thank you! I could not find a way to contact customer support; hopefully this will work!

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