TurboTax version

[spektors]

Hello,

I need some help here.

I just bought a desktop TurboTax 2021 Basic version.

I was told by the support person that TurboTax 2021 is for filing 2020 taxes.

But when I started using it, I see questions about year 2021.

Did I buy a wrong version?

Thank you

Stephen

[DoninGA · Accepted solution]

Each tax year is a separate TurboTax program.

To complete and file a 2020 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2020 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

A 2020 tax return can only be printed and mailed, it cannot be e-filed.

[spektors]

Thank you.

Can I replace this 2021 version (that I don’t need) with the 2020 version?

[DoninGA · Accepted solution]

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@spektors wrote:

Thank you.

Can I replace this 2021 version (that I don’t need) with the 2020 version?

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Sorry, no.  You can request a refund of the 2021 software you purchased from TurboTax.

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/