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TurboTax version

Hello,

I need some help here.
I just bought a desktop TurboTax 2021 Basic version.
I was told by the support person that TurboTax 2021 is for filing 2020 taxes.
But when I started using it, I see questions about year 2021.
 
Did I buy a wrong version?
 
Thank you
Stephen
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2 Best answer

Accepted Solutions

TurboTax version

Each tax year is a separate TurboTax program.

 

To complete and file a 2020 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2020 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

 

A 2020 tax return can only be printed and mailed, it cannot be e-filed.

View solution in original post

TurboTax version


@spektors wrote:

Thank you.

Can I replace this 2021 version (that I don’t need) with the 2020 version?

 


Sorry, no.  You can request a refund of the 2021 software you purchased from TurboTax.

 

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

View solution in original post

3 Replies

TurboTax version

Each tax year is a separate TurboTax program.

 

To complete and file a 2020 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2020 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

 

A 2020 tax return can only be printed and mailed, it cannot be e-filed.

TurboTax version

Thank you.

Can I replace this 2021 version (that I don’t need) with the 2020 version?

 

TurboTax version


@spektors wrote:

Thank you.

Can I replace this 2021 version (that I don’t need) with the 2020 version?

 


Sorry, no.  You can request a refund of the 2021 software you purchased from TurboTax.

 

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

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