S Corp returns not avaialable for DC or California

Forum|Forum|5 months ago
March 1, 2026
3 replies
117 views

Desktop Version of Turbo Tax Business purchased through a 3rd party vendor (Software Discount USA). After completing the federal return I attempted to add/purchase the state returns (and I went to the desktop version because I learned TT doesn't offer DC S Corp online) but keep getting an oops message. I need returns for CA and DC. Called support they did a screen share and tried to figure it out but was disconnected after 20 minutes. The second agent told me to uninstall and re-install and do updates. Did all of that still not luck. Tried to find a way to buy through the website, also no luck. On hold right now hoping sales can hook me up. Anyone else encountered this and have a solution.

TurboTax Business Windows

DoninGA

Level 15

According to the TurboTax website for state business forms, the S Corp forms for both California and DC are available - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotaxbusiness_states_windows_selector.html

You will have to contact TurboTax support for assistance with this problem.

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

rivernstreamAuthor

Level 2

So how do I get them to actually add it. I have a helpful agent but she's still trying to figure out how they can be added.

MelindaS1

Level 6

First, you should verify that your purchase of the TurboTax Business Windows software from a third-party seller is valid, and compatible with TurboTax Business states, by checking that it appears online in your Intuit account:

Go to accounts-tax.intuit.com and log in with your email / credentials that you use for TurboTax
Check the box for stay logged in
Select Products & Billing > TurboTax > Licenses & Download
You should see TurboTax Business 2025 listed

If you cannot redeem your code online to make it appear as a software purchase in your Intuit account, you may not have made a compatible purchase, when compared to the authorized software vendor list.

You may want to view this discussion regarding Software Discount USA.

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