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Level 1
Mar 21, 2019 4:26 PM UTC
Question

Irs

How do I speak with an IRS live agent

    3 replies

    Employee Tax Expert
    Mar 21, 2019 6:55 PM UTC

    To contact an IRS agent, please follow the instructions under Telephone and Local Assistance here.

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    Level 15
    Mar 28, 2019 6:00 PM UTC

    To call the IRS:IRS:  [phone number removed]  hours 7 AM - 7 PM local time Mon-Fri

    Listen to each menu before making the selection.

    First choose your language. Press 1 for English.

    Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

    Instead, press 2 for "personal income tax".

    Then press 1 for "form, tax history, or payment".  

    Then press 3 "for all other questions."

    Then press 2 "for all other questions."  It should then transfer you to an agent.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    bluedeb
    Alumni - Champ
    Alumni - Champ
    Mar 27, 2019 10:42 PM UTC

    It is hard to get to talk to a live agent, but the following has helped others to connect to one

     

    he IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

    - The first question the automated system will ask you is to choose your language.

    - Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
    - Next, press 1 for “form, tax history, or payment”.
    - Next, press 3 “for all other questions.”
    -Next, press 2 “for all other questions.”
    - When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
    -After it asks twice, you will be prompted with another menu.
    -Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.