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Level 1
Mar 23, 2020 8:16 PM UTC
Question

1099s

On January 31, 2020 I entered my 1099s and e-filed that day and received confirmation emails that the file was sent successfully.  However, today (March 23, 2020) I opened up TurboTax and I cannot locate the previously entered 1099s or even my business information is not entered.  What happened with that data?  When I opened the file today it did update for over four minutes; did that clear out my previously entered data?  Thank you.

1 reply

SForrestLO
Level 11
Mar 24, 2020 5:20 PM UTC

You may have more than one account and not realize. It is possible you signed in to the wrong account. 

 

This Turbo Tax FAQ will provide information on accessing the correct account. How many TurboTax accounts do I have? https://ttlc.intuit.com/replies/3302270

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