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dianerossnm1
New Member

Won't update

I have turned off all my firewalls and the program update won't update.  I need to file my taxes soon and can't enter my retirement income.  I'm about ready to buy another software package because yours is not working.

 

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‎February 10, 2021 6:52 PM
last updated ‎February 10, 2021 6:52 PM
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CarissaM
Expert Alumni
Expert Alumni

Won't update

Is your computer system up to date, and no pending updates?

 

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‎February 11, 2021 3:02 PM
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BobL905
New Member

Won't update

Be sure your VPN is turned off as well.

‎February 12, 2021 12:47 PM
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