Solved
Why won't the SSA-1099 form open in my program?
The form won't open in the program. I have Home and Business
A couple things to try.....if you are using a Windows computer.
1) Save your file. Shut down TTX, and then Rt-Click on the TTX icon and select "Run as Administrator". Then try again
Doesn't work?
2) Shut down TTX, then check for any waiting Windows 10 updates. Partially installed windows updates have been known to block proper operation of TTX. Reboot even if there are no waiting Windows updates. Then try again.
still won't work?
3) Download and install the Manual Update. Once you start the manual update, wait a few minutes to make sure it's working, then go eat a meal, or watch a show on TV....it takes awhile. Then start up TTX and run it's internal updates. (sometimes the manual update is behind a bit)....then try again.
Manually Update TurboTax for Windows Software (intuit.com)
_______
Still no go??????
Call Customer Support:
What is the TurboTax phone number? (intuit.com)
Get answers to all your tax questions
Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.
Explore your optionsEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
©1997-2026 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.
Security Certification of the TurboTax Online application has been performed by C-Level Security.
By accessing and using this page you agree to the Terms of Use.
© 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.
Copyright © Intuit Canada ULC, 2026. All rights reserved.
© 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.
© 2026, Entreprises Intuit Canada ULC. Tous droits réservés.