Why won't the SSA-1099 form open in my program?

The form won't open in the program. I have Home and Business

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Why won't the SSA-1099 form open in my program?

A couple things to try.....if you are using a Windows computer.

1) Save your file. Shut down TTX, and then Rt-Click on the TTX icon and select "Run as Administrator". Then try again

Doesn't work?

2) Shut down TTX, then check for any waiting Windows 10 updates. Partially installed windows updates have been known to block proper operation of TTX. Reboot even if there are no waiting Windows updates. Then try again.

still won't work?

3) Download and install the Manual Update. Once you start the manual update, wait a few minutes to make sure it's working, then go eat a meal, or watch a show on TV....it takes awhile. Then start up TTX and run it's internal updates. (sometimes the manual update is behind a bit)....then try again.

Manually Update TurboTax for Windows Software (intuit.com)

_______
Still no go??????

Call Customer Support:

What is the TurboTax phone number? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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2 Replies

Why won't the SSA-1099 form open in my program?

A couple things to try.....if you are using a Windows computer.

1) Save your file. Shut down TTX, and then Rt-Click on the TTX icon and select "Run as Administrator". Then try again

Doesn't work?

2) Shut down TTX, then check for any waiting Windows 10 updates. Partially installed windows updates have been known to block proper operation of TTX. Reboot even if there are no waiting Windows updates. Then try again.

still won't work?

3) Download and install the Manual Update. Once you start the manual update, wait a few minutes to make sure it's working, then go eat a meal, or watch a show on TV....it takes awhile. Then start up TTX and run it's internal updates. (sometimes the manual update is behind a bit)....then try again.

Manually Update TurboTax for Windows Software (intuit.com)

_______
Still no go??????

Call Customer Support:

What is the TurboTax phone number? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Why won't the SSA-1099 form open in my program?

I was able to solve this problem by running TTX as the administrator. Thanks for your help.

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