Why was my question "deleted or archived"?

21 replies
143 views

I asked a question a few days ago and bookmarked it. I checked on it the next day, and it had no answers. I checked just now and it says "Sorry, we couldn't find that question. It may have been archived or deleted."

My question revealed a possible TurboTax bug. Is this a coverup, or am I just being paranoid?

I checked my email and there was nothing about an answer, although I do have an email saying that the question was posted.

TurboTax Self Employed Online

mesquitebeanAnswer

Level 15

Most likely it will continue to be archived because it is more than 6 days old, and the filter zaps it after 6 days if there is no official answer in the Answer section.. Can you re-post it?

Anonymous

I would more then happy to help you.
If you have the link to the question still available just post it as a reply and I can unarchive it for you.

hypehumanAuthor

Level 2

Thanks, here's the link! <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4556345">https://ttlc.intuit.com/questions/4556345</a>

Anonymous

Thank you! You should be able to access your question now.

hypehumanAuthor

Level 2

Great, thanks! May I ask why it was archived in the first place? I did not receive any notification to that effect.

hypehumanAuthor

Level 2

And now it's archived/deleted again. Why is this happening? Does my question break some rule? I really need it answered before I purchase TurboTax Self-Employed.

Lisa995

Alumni - Champ

it happens from time to time, nobody really knows why

♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪

mesquitebean

Level 15

This one is likely due to the 6 days with no answer being posted. It will keep disappearing.

hypehuman_not_ba

Level 2

And now when I try to reply to the comments, it says my account is under review for possible ToS violations. I guess I'll wait and see if they say anything about why (they haven't yet).

mesquitebean

Level 15

That's due to the hyperactive spam filter. If posts happen too frequently in a thread. Ignore the TOS part. It's all done by a "robot" thinking frequent posting is spam.

hypehuman_not_ba

Level 2

Okay, thanks. I wish they would explain all of these procedures when they carry them out. When they silence me without an explanation, it seems like they're doing it with sinister intent.