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If the payee on the account is Intuit or TurboTax then you will have to contact TurboTax support to get a refund or have the payment reversed if this was a mistake.
Use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
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