Website will not allow me to manually enter 1099-DA

[cigiowens]

Everytime I select the option to manually enter 1099-DA info, the website says I've hit a snag. I won't be able to complete my taxes.

[JamesG1]

In TurboTax Online Premium, I was able to enter an individual transaction for an IRS form 1099-DA.  Follow these steps.

1. Down the left side of the screen, click Federal.
2. Down the left side of the screen, click Wages & Income.
3. Click the down arrow to the right of Investments and Savings.
4. Click to the right of Stocks, Cryptocurrency, Mutual Funds, Bonds, Other (1099-B).  Click Add investments.
5. On the Save time and connect your financial accounts screen, select Enter a different way.
6. On the How do you want to add your docs? screen, select Type it in myself, then Continue.
7. At the screen OK, let's start with one investment type, select Digital Assets.  Click Continue.
8. At the screen Let's get started typing in your digital asset info, enter the information. Click Continue.
9. At the screen Did you get a 1099-DA from XXX?, select Yes.  Click Continue.
10. Answer the questions at the screen Tell us about the sales on your 1099-DA.
11. Do you have more than three sales, enter No.
12. Did you buy every investment listed, enter Yes.  Continue.
13. On the screen Now, choose how to enter your sales, select One by one.  Select Continue.
14. At the screen Next, we'll start entering sales from your 1099-DA, select Continue.
15. You will now be able to enter the sales information.  Report appropriate short-term or long-term transaction.
16. Enter total proceeds,  total cost, number of units, etc.
17. Select I have other boxes on my 1099-DA to enter.
18. Enter information in box 1a and box 3a.
19. At the screen Let us know if any of these situations apply to this sale, you may select I paid sales expenses that aren't included in the sales proceeds reported on the form.  Click Continue.
20. Select Add another sale to add another entry.
21. When finished, select Continue.

At what point did you encounter issues?

[Glenn1953]

I have Turbo Tax Deluxe. I cannot add a 1099 DA. This is what I have done so far:

Wages and Income

I'll Choose what I'll work on

Investment Income

Visit All

Add Investments

Skip Import (Institution not listed)

Select "Digital Assets" for 1099 DA

Continue

See shaded box "Digital Assets" 

Review

Screen jumps and stays on this screen. It never lets me go on to review and enter data in the 1099 DA

[SharonD007]

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

Also, try turning off all anti-virus software, as it may be a connectivity issue not allowing your import.  Here's How to Turn Off Anti-Virus Programs.