You should start out in the: Income Scroll down to Retirement Plans and Social Security Select Social Security Post the information that corresponds to the boxes.If this still doesn't work, please give us a little more detail about what is going on.

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yelrah_07

Level 1

Question

Unable to enter Social Security Info?

Forum|Forum|6 years ago
March 22, 2020
10 replies
50 views

No text available

TurboTax Live Basic Online

JohnB5677

Level 15

You should start out in the:

Income
Scroll down to Retirement Plans and Social Security
Select Social Security
Post the information that corresponds to the boxes.

If this still doesn't work, please give us a little more detail about what is going on.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

herblison1948

Level 2

I am unable to enter Net Benefits amount for my Social Security income.
Nothing happens when I click on the form and try to enter anything.

SteamTrain

Level 15

@herblison1948

are you using the Desktop software?

IF so, and you see a "$0" in a field that won't let you enter anything?...try a double-click on that field......you might have a "Supporting Details" sheet attached to that field, usually one that transferred from last year's forms.

But that's only for Desktop software users.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*