Social Security Income

[LizTrav]

I have followed the steps in the HELP section.  However, when I click on START, I then get a blank screen and am never able to make an entry .  Is there something wrong with my software.  I am able to enter other types of income--it's only when I get to SS that I have a problem

[DoninGA]

Are you using the TurboTax desktop edition for Windows?

If so, see if this procedure will fix this problem -

Save your tax return and then close the TurboTax program

Right click on the TurboTax icon

Click on Properties

Click on the Compatibility tab

Check the box Run this program as an administrator

Click on Apply and OK

Start the TurboTax program again and see if the problem persists