Socia Security Entry Point on Turbo Tax Basic has a glitch

In turbo tax basic when we get to tthe Social Security Benefits area of TT the system crashes . Is there a fix?

posted

Are you able to close out of TurboTax and start again in another browser?

You may also want to close out of TurboTax, clear cache and cookies, then restart TurboTax.

You may also contact customer care here.

Please be sure to enter the correct product, edition, and a detailed description of your issue. Once you fill out the form you will be given a service ticket number and a phone number to contact customer care.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I have a 1099 from social security for my minor child and I'm told I have to file it for him. I don't see a place to input it in a basic 1040 ez format. Please advise

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

Socia Security Entry Point on Turbo Tax Basic has a glitch