When will the Pension/Annuities/IRA Worksheet: Txble Pens/IRA(Reg Dist) update be available for NY State? I'm unable to complete my NY filing because of this?

[joeyhimura]

yes it's ok to wait, but how you know how long to wait and that this problem will be fixed ?

TTax keep silence

[richpatrie]

TT has me by the short hairs. It would be a tremendous effort to start over with another application.

[giantberger]

I'm in the same boat. Does anyone have a TurboTax support person's handle they could reference on this post to get them looking at it and responding? @Anonymous is the only one I know. There must be others. We need solid answers on this!

[jliu251]

tried 3/5 didn't work again either on app and website

[giantberger]

The response I just got from Denetria, a product support specialist for TT: 

"As of now, there is no exact date that this form will be updated. The estimated date is Mid-March."

I followed up with the question: Can TurboTax guarantee that a fix will be in place prior to the filing deadline for state returns? Response:

"That is the latest date. And yes of course the form will be fixed before the filing deadline. The state forms 8915-E are a bit behind.  You can check back later on today, updates to the site typically take place in the afternoons."

[Anonymous]

@giantberger well that sounds promising 🙄

[chowderish]

Support said it would be working on March 5th. Well, it's March 5th and still not working! Let me file my taxes TT!!!

[chowderish]

I'm doing exactly that. I'm going to file my Federal and just keep checking back on the state. Who knows when or if the Feds will pass the 3rd round of Covid checks. I really don't want them to go by last year so I'm going to file Federal now.

[joeyhimura]

You always can call them and make them to create an investigation # for you- it will read/start with the letters ''inv...: .

NYS Pension/Annuities/IRA worksheet missing - holding up e-filing

My taxes are completed, but I am not allowed to e-file in NYS because I keep getting an error message that says:

"Pension/Annuities/IRA worksheet: Txble Pens/IRA(Reg Dist) We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief. You can keep working on your return and we'll remove this message when it's ready."

[giantberger]

@KathrynG3 Do you have any updates on this issue?

[joeyhimura]

UPDATE: everyone who has the same problem needs to call TT and open investigation, to create investigation #

to make TTax to acknowledge THE issue.

[holl22]

has anyone had any luck yet? I have been checking all day-and still the NY state return is unable to be filed-says errors need to be fixed on the pensions/annuities worksheet. Ugh. So frustrating.

[Anonymous]

@richpatrie been having the same issues all day myself. Very frustrating!! I just want to file my taxes!!

[holl22]

I was successfully able to complete both NJ and Federal, but still stuck on the NY return. 

[AJ0688]

Is there anyway just to file the federal and go back later to the state. This is starting to get Ridiculous