There is an error in Virginia's Military Benefits subtraction. The age limit of 55 was removed starting tax year 2024 (for filing in 2025). How do I report this error?

[TishWhit]

Yes they did.  I gave up and tried again and it worked. 

[TishWhit]

We did all that and it still didn’t work. 

[hjq82788]

So it was nothing special you did because I have been trying all day

[TishWhit]

No I didn’t do anything special, but I can’t say what they did behind the scenes after being on with them for an hour and a half.  I just called to ask and they couldn’t see any notes that showed them what was done.  Have you tried again?  If not I would call and screen share. 

[hjq82788]

I called and screen shared twice with them and it still didn't end resolved I was told to try again tomorrow or Saturday and another rep said to try again monday

[BrittanyS]

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