1099 city code requires an alpha character. Zip codes do not have alpha characters

I can't efile since you want an alpha character in the city code for the Illinois Municipal Retirement fund.

What should I do?

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1099 city code requires an alpha character. Zip codes do not have alpha characters

A city code is not the same as a zipcode. Please post the exact error message. Is it referencing Box 18 of the 1099-R?

2020 Form 1099-R (irs.gov)

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