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Where are you seeing a spot to enter "unknown" for a SSA1099? Are you trying to enter a SSA1099 as a 1099R?
Go to Federal> Wages & Income>>Retirement Plans and Social Security (SSA1099 and 1099RRB) to enter your SSA1099.
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Unfortunately, we can't see your tax return to to evaluate your problem. I'll have to ask you a couple of questions.
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