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I would suggest you check your internet connection. Try to log out and sign back in the program. If it does not work, clear your cache before signing back into the program.
To clear cache, click here
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
To revisit the social security section, in TurboTax online, here are the steps:
Ended up going over to my daughter’s and using her PC. No matter what I tried on my iPhone I could not get a pop up spot to enter SSA income.
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