I want to "type it in myself" for my 1099-R but the option isn't available

[jgus442]

There is a red triangle with an exclamation point in the middle followed by "Please make a selection of type it in yourself" but nothing is clickable

[TeresaM]

If you are using Turbo Tax Online, the most likely reason for boxes/buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly. There are directions in this TurboTax Help article to clear cache and cookies. You will want to follow those instructions, then close your browser, reload it, and log back into TurboTax. 

Another way around this is to simply use a different web browser.  You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari.  If you need to install another browser, be sure to go to the trusted home site for the software for  security reasons.

If you are using the Turbo Tax Phone App, then try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better. 

If you are using TurboTax Desktop, try saving and closing the program and then relaunch to see if there is an update available.

 

[SteamTrain]

You could also go to the table of 1099-R forms, delete that 1099-R and try again.

Do not take a picture..do not upload a PDF....do it all manually.