I live in Canada - yet you keep asking me for "social security # instead of social insurance number - also you keep asking what state I lived in 2016, I lived in Canad

[overthehill]

I lived in Canada in all of 2016 + prior.  How can I make it clear I am Canadian?????

[Carl]

That's because you're in the wrong website. You're using the U.S. version of the program, and you're in the U.S. support forums for the program. You need to start at https://impotrapide.intuit.ca/tax-software/index.jsp  Once on that page, choose the language you desire (French or English) at the top right of that screen.