I a m not able to enter my benefite for my SSA-1099. Nothing happens when I try to type it in the space.

[TeresaM]

If this is the form you see, you should only have to single click into the box and it should let you type.
 

If it will not let you type, are you using a laptop with a trackpad?  It may help to try an external mouse to click in the field to enter.

If you are using Turbo Tax Online, the most likely reason for boxes/buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly. There are directions in this TurboTax Help article to clear cache and cookies. You will want to follow those instructions, then close your browser, reload it, and log back into TurboTax. 

Another way around this is to simply use a different web browser.  You can select from Google Chrome, Mozilla Firefox, Internet Explorer or Safari.  If you need to install another browser, be sure to go to the trusted home site for the software for  security reasons.

If you are using the Turbo Tax Phone App, then try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better. 

If you are using TurboTax Desktop, try saving and closing the program and then relaunch to see if there is an update available.

[SteamTrain]

And...if you mis-stated what tax software platform you are using, and are actually using the "Desktop" software??

Try a double-click on that field....there may be a Supporting Details (SD ) sheet attached to that field...that transferred in from last year.