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Level 2
March 8, 2020
Question

Form1099-R

  • March 8, 2020
  • 1 reply
  • 6 views

I cannot enter my 1099-R information. It goes right to the screen that indicates the form is ready until January 20, 2020. It is now March 8, 2020 and I need to complete my tax information so I can file.

    1 reply

    Level 15
    March 8, 2020

    If you are using TurboTax download then please make sure you run the update.

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    Level 2
    March 8, 2020

    I did run the update and it still won't let me enter my 1099-R forms.

    Level 14
    March 8, 2020

    If you are filing with TurboTax online, let's do these: 

    • Check your internet connection.  Try to log out and sign back in the program. 
    • Clear your cache and sign back into the program.   To clear cache, click here: Cache
    • You may also try a different browser.  

     

    To update the program:

    • If you are using the TurboTax CD/Download software program, open the program, from the top, under Online, select Check for Updates.
    • If you are using the online version, it's an automatic update when you sign in and out.