Form1099-R

[bookbert526]

I cannot enter my 1099-R information. It goes right to the screen that indicates the form is ready until January 20, 2020. It is now March 8, 2020 and I need to complete my tax information so I can file.

[DanaB27]

If you are using TurboTax download then please make sure you run the update.

[bookbert526]

I did run the update and it still won't let me enter my 1099-R forms.

[LinaJ2020]

If you are filing with TurboTax online, let's do these: 

• Check your internet connection.  Try to log out and sign back in the program. 
• Clear your cache and sign back into the program.   To clear cache, click here: Cache
• You may also try a different browser.  

To update the program:

• If you are using the TurboTax CD/Download software program, open the program, from the top, under Online, select Check for Updates.
• If you are using the online version, it's an automatic update when you sign in and out.