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Level 2

Question

Desktop software is looping in personal income information. Cannot inter SSA-1099. How do I continue?

Forum|Forum|4 years ago
February 14, 2022
4 replies
20 views

In entering personal income I cannot get past the 5 questions. It keeps looping back to the first question. "Did you receive a Form 2439 for 2021"

TurboTax Online

Level 15

Click on Wages & Income at the top of the screen to get out of this loop

This is a known problem, see this TurboTax support FAQ - https://ttlc.intuit.com/community/income/help/why-am-i-stuck-in-a-loop-in-the-investment-income-section-when-i-choose-walk-me-through-everything/00/2432685

Level 2

There is no Wages and Income at the top of my page

Level 2

Just wanted to thank you for your prompt reply. You certainly got me going in the right direction and heard from others that it is a known "glitch".

Thanks again.