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user17699284790
Level 2
February 1, 2026
Question

Cannot update or enter information for SSA-1099

  • February 1, 2026
  • 2 replies
  • 8 views

TT 2025 desktop bug encountered. When I click on the button to update the SSA-1099 field the screen flashes and nothing happens. I have to manually go to forms to find the line in 1040 and do it that way. However, even after doing this the update button fails to give me a walkthrough prompt to make sure I entered everything correctly. Please fix!!

    2 replies

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    February 1, 2026

    Try this if you are using Windows as the OS on your computer -

    Save your tax return and close TurboTax

    Right click on the TurboTax icon

    Click on Properties

    Click on the Compatibility tab

    Check the box Run this program as an administrator

    Click on Apply and then on OK

     

    Start the TurboTax program again and see if the problem persists

    SteamTrain
    SteamTrain
    Level 15
    February 1, 2026

    If that doesn't work....One other person with the same problem fixed it by:

     

    1) Switch to Forms Mode

    2) Select the SS Benefits worksheet in the left window

    3) Delete it in the rt Window

    4) Return to the interview and start thru the SSA-1099 entry area again.

     

    At least that worked for this other case.

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
      U
      user17699284790Author
      Level 2
      February 2, 2026

      Thank you! This worked

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