Solved
turbo tax wants to import but doesn't recognize my financial institution
Then you can enter the Form 1099-R manually -
Enter 1099-r in the Search box located in the upper right of the program screen. Click on Jump to 1099-R
On the screen Did you get a 1099-R in 2021? Click on Yes
On the next screen click on Continue
On the screen Let's import your tax info Click on Change how I enter my form
On the screen How do you want to add your 1099‑R? Click on Type it in myself
On the screen Who gave you a 1099-R? select the type of 1099-R you received and Continue
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.