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herzbergm
New Member

Advice? TurboTax keeps asking for the Account Number under box 12 on my military retired 1099-R. Box is blank - I've never been asked for this before and cannot proceed.

 
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1 Reply
MichaelG81
Expert Alumni

Advice? TurboTax keeps asking for the Account Number under box 12 on my military retired 1099-R. Box is blank - I've never been asked for this before and cannot proceed.

In online and desktop, it is allowing me to proceed without account number and through final review. 

  • Just don't put anything there for account number, if it isn't on form, and it should allow you to proceed. If not try deleting and entering again. 
  • If it still doesn't work, delete the form again, clear you cache and cookies and reboot your computer, and enter again.

@herzbergm 

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